Airo at South Bay Reviews

Resident voices heard!

RESIDENT REVIEWS

See what other people say about our pet-friendly apartments in Hawthorne, CA! At Airo at South Bay Luxury Living, we value all our residents' voices and can't wait for you to see our upscale community. If you have any comments or suggestions, feel free to let us know! We appreciate the feedback, good or bad.

A
06/04/2024


D
05/24/2024

Verified Resident

Excellent Service
I am writing to express my sincere appreciation for the exceptional service Kristie Menendez is providing as the leasing manager at Airo South Bay. Kristie’s dedication and professionalism have truly had a positive impact on my leasing experience. From our initial interactions to the finalization of the lease agreement, her expertise and attention to detail are evident at every stage. Her thorough explanations of leasing terms and property features were incredibly helpful in guiding me through the process, and her prompt responses to my inquiries demonstrated Kristie’s commitment to excellent customer service. I was particularly impressed by Kristie’s proactive approach to addressing any concerns or issues that arose. Her ability to find swift and effective solutions ensured that my leasing experience was smooth and hassle-free. Not to mention her positive attitude and friendly demeanor also made the entire process enjoyable and stress-free. Every concern I have ever had is addressed efficiently and promptly, from lease to maintenance. Furthermore, her clear and open communication throughout the leasing process kept me informed and engaged, allowing for a transparent and collaborative experience. It is evident that she genuinely cares about the well-being and satisfaction of her clients, and your dedication to providing exceptional service is truly commendable. I would like to thank Kristie once again for her outstanding performance as a leasing manager. Your professionalism, expertise, and personable nature have made a lasting impression, and I have no doubt that she will continue to excel in your role and positively impact those you work with. Wishing Kristie continued success and fulfillment in her endeavors. Warm regards, Dani

T
05/23/2024


D
05/14/2024

Thank you for responding so quickly and taking care of our door keypad! We appreciate all that you all do to help maintain our home and the property.

e
04/18/2024

This was the third apartment complex I went to and I guess it’s true when they say third one is the charm! Boy was Iexhausted by the time I got there after viewing so many apartments BUT thank you to KRISTIE my energy was restored by her welcoming hospitality, giving me water and snacks on the tour, and making my choice on which apartment complex I want to go with that much easier !!! Thank you Kristie due to all your help and kindness it was a no brainer to choose this complex!! I can’t wait to move in !! Ready to start this new chapter at Airo

E
04/16/2024

Edgar is by far the best leasing consultant I have ever had ! He was so nice to everyone around him and so informative ! I felt so welcomed and offered me a water the moment I got there and really heard me when I was telling him what I was looking for ! Beautiful property, beautiful apartments and most importantly FANTASTIC LEASING consultant hands down! Thank you again, EDGAR !!!

J
04/16/2024

KRISTIE IS AMAZING! She is not only very response but also very informative ! She was so kind to answer all my questions and was so patient with me! While I was there I could tell she was very caring of her residents and even this kids loved her ! Thank you , Kristie for making finding a new apartment such a positive experience for me !! Very grateful

C
04/09/2024

Helped us find my keys at the trash 🚮 shoot! 100 💯 ! Amazing job!!! Thank you so much again!

F
04/06/2024

The maintenance team at Airo South Bay — particularly Francisco with AMC LLC — is incredible. He responded to a minor weekend maintenance request to remove a wasp nest from the balcony within minutes of submission, and was done even faster. We've only lived at Airo for a few months, but all of our interactions with the staff have been excellent.

N
04/03/2024

The maintenance service here at Airo is excellent. The team is very responsive! They are very kind and considerate as well. Quick to resolve any issue. I love that about this particular maintenance team. 5 stars for sure!


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